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Service Team Lead

1 mese fa

Roma, Lazio, Italia Humangest S.p.A. A tempo pieno
Job Description

Humangest S.p.A., a leading company in the hotel industry, is seeking an experienced Service Team Lead to join our team in Rome. As a key member of our service staff, you will be responsible for overseeing the smooth operation of our dining areas.

Key Responsibilities:

  • Lead and coordinate the service team to ensure exceptional guest experiences.
  • Train new staff members on service procedures, menu knowledge, and customer interaction.
  • Collaborate with culinary staff and front-of-house personnel to maintain seamless communication and cooperation.
  • Provide attentive table service to guests, taking orders, presenting menus, and making recommendations when requested.
  • Develop a deep understanding of our menu, including ingredients, preparation methods, and presentation.

Requirements:

  • Proven experience in a similar role within the hospitality industry.
  • Excellent leadership and communication skills.
  • Able to work well under pressure and maintain a high level of attention to detail.
  • Familiarity with hotel operations and service standards.

What We Offer:

  • An attractive salary of €40,000 - €60,000 per annum, depending on experience.
  • The opportunity to work with a dynamic and growing company in the heart of Rome.
  • Ongoing training and development opportunities to enhance your skills and career progression.

About Us:

Humangest S.p.A. is committed to equality of opportunity for all employees and job applicants. We value diversity and promote inclusion in the workplace. Our company operates in accordance with Italian laws and regulations, ensuring a fair and respectful environment for everyone.