Travel Booking Coordinator
1 giorno fa
Welcome to Meeters, a dynamic and forward-thinking company that's revolutionizing the way people interact with technology. We're currently seeking a skilled Booking Sales Specialist to join our Travel Team.
As a key member of our team, you'll be responsible for managing bookings, providing exceptional customer service, and ensuring seamless communication with our clients. Your strong negotiation skills, attention to detail, and ability to multitask will make you an invaluable asset to our team.
We're looking for a professional who is fluent in English and Italian, with a strong focus on customer satisfaction. If you're a team player with a passion for travel and customer service, we'd love to hear from you.
Here's what you'll do:
- Provide exceptional customer service to Meeters' community, delivering accurate solutions and detailed information about our products.
- Negotiate and sell cost-effective travel arrangements that meet our customers' needs.
- Deeply understand Meeters' catalogue to propose customized travel solutions.
- Answer client questions, address complaints, and manage social media groups.
- Perform daily follow-ups on bookings, manage inbound and outbound calls, and ensure cross-team alignment.
We offer a competitive salary, dynamic progression, and a range of benefits, including free events and trips. If you're passionate about customer service, travel, and teamwork, join us and become a key player in shaping the future of Meeters
Requirements:
We're looking for someone with a Bachelor's degree in travel, tourism, or an equivalent, previous experience in front office roles, and strong customer service skills. You'll also need to be dynamic, proactive, flexible, and committed to teamwork.
Nice to have skills:
Previous experience as a booking agent, customer service representative, or in a related field would be a plus.
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