Customer Service Representative

18 ore fa


Napoli, Campania, Italia Tribulations D'Anaïs A tempo pieno
Job Description

We are seeking a highly skilled Candidate Profile to join our team at Tribulations D'Anaïs. As a Customer Service Representative, you will play a vital role in providing exceptional support to our clients.

Key Responsibilities:
  • Manage incoming calls and respond to customer inquiries with professionalism and efficiency.
  • Create new customer trials and set up their accounts, ensuring seamless onboarding experiences.
Requirements:
  • Strong telephone and computer skills, with the ability to work effectively in a fast-paced environment.
  • Exceptional English language and communication skills, with a focus on clarity and precision.
  • Excellent administration skills, including attention to detail and organizational abilities.
  • Demonstrated creativity and adaptability, with the capacity to multitask and meet deadlines under pressure.
  • A self-starter who can work independently and collaboratively as part of a dynamic team.
  • Proficiency in Microsoft Office, database management, and CRM software applications.
Benefits:
  • A competitive salary range of €5,000.00 - €8,000.00 per week.
  • A comprehensive benefits package, including access to company-provided equipment and flexible working hours.
  • The opportunity to work in a stimulating environment with a talented team.
Essential Experience:
  • At least 1 year of experience in a customer-facing role, preferably in a similar industry.
Language Requirements:
  • Fluency in English is essential, with proficiency in additional languages being an advantage.
Salary Range: €120,000 - €192,000 per annum

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