Customer Service Representative in Porto Portugal with Italian Language Skills
2 giorni fa
We are seeking a Customer Service Representative to join our team at Cross Border Talents. This role is based in Porto, Portugal, and requires fluency in Italian (written and spoken) as well as a strong desire to help customers succeed.
Key Responsibilities:
- Provide top-notch customer support via phone email and chat
- Assist customers with product inquiries troubleshooting and technical issues
- Maintain a high level of customer satisfaction through timely and effective communication
- Collaborate with internal teams to resolve complex issues and improve service delivery
- Document customer interactions and feedback to enhance our service offerings
Qualifications:
- Fluency in Italian (written and spoken); proficiency in English is a plus
- Previous experience in customer service preferably in the tech or retail industry
- Strong problem-solving skills and the ability to work under pressure
- Excellent communication and interpersonal skills
- A positive attitude and a passion for helping others
What We Offer:
- A competitive salary estimated at €40 000 - €55 000 per annum
- Relocation assistance for candidates moving to Porto
- Opportunities for professional growth and development
- A dynamic and inclusive work environment
This position offers a unique opportunity to work with a diverse range of customers and products while developing your customer service skills in a fast-paced environment.
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