Customer Service Ambassador
2 settimane fa
Job Summary
We are seeking a skilled Customer Service Representative to join our team at Cross Border Talents. As a key point of contact, you will provide top-notch support to our clients via phone, email, and chat, ensuring a seamless experience with our products.
Key Responsibilities
• Provide exceptional customer support and resolve inquiries, troubleshooting issues, and technical problems.
• Collaborate with internal teams to resolve complex issues and enhance service delivery.
• Document customer interactions and feedback to improve our service offerings.
• Maintain a high level of customer satisfaction through timely and effective communication.
Requirements
• Fluency in Italian (written and spoken); proficiency in English is a plus.
• Previous experience in customer service, preferably in the tech or retail industry.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
• A positive attitude and passion for helping others.
What We Offer
• Competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and inclusive work environment
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