Order Support Specialist

4 settimane fa


Milano, Lombardia, Italia SAMSUNG A tempo pieno

Job Summary

We are seeking a highly skilled Order Support Specialist to join our team at Samsung. As an Order Support Specialist, you will be responsible for managing orders, providing exceptional customer care, and ensuring timely delivery of products.

Key Responsibilities

  • Process orders efficiently, ensuring accurate entry, checking, and maintenance of order requisites.
  • Provide back-office support, update system settings, and upload price grids as needed.
  • Monitor data correctness, activity progress, and deadlines to ensure seamless order fulfillment.
  • Generate and update reports, including daily progress and weekly sales data.
  • Communicate effectively with colleagues, other departments, agents, and customers to resolve issues and provide support.
  • Collaborate with cross-functional teams, including SCM, Sales, Credit, and Logistics, to ensure smooth order processing.

Requirements

  • Bachelor's degree in a relevant field.
  • Proficient in Microsoft Office, with a strong focus on Excel.
  • Excellent written and verbal communication skills in English.
  • No travel required.

About Samsung

Samsung is a leading technology company committed to innovation and excellence. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.


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