Internal Sales Advisor
2 settimane fa
We are seeking a skilled Internal Sales Advisor to join our team in Torino. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues in a timely and professional manner.
Your Key Responsibilities:
- Act as the primary point of contact for customers, handling all current affairs, including offers, back orders, and invoice-related queries.
- Identify customer challenges and develop solutions to drive customer satisfaction.
- Collaborate with internal departments to ensure seamless communication and high customer satisfaction.
- Monitor and report process bottlenecks to ensure efficient operations.
- Maintain accurate and complete client information, documentation, and complaints in relevant systems.
Requirements and Qualifications:
- 2-3 years of experience in a customer-facing role.
- Strong customer-oriented thinking and acting skills.
- Solution-driven and persistent approach.
- Excellent organizational skills and ability to prioritize tasks.
- Fluent Italian and good conversational English skills.
- Availability to work 9:00-13:00 / 14:00-18:00, Monday to Friday.
What We Offer:
- Competitive salary.
- Flexible working hours and a healthy work-life balance.
- Supportive team environment and opportunities for growth.
- Hybrid work schedule with remote work options.
- Access to professional development opportunities, including LinkedIn Learning and in-house training courses.
At TVH, we value our people and strive to create a positive work environment where everyone feels valued and supported.
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