Internal Sales Representative
2 settimane fa
We are seeking a highly motivated and customer-focused Internal Sales Advisor to join our team in Torino. As an Internal Sales Advisor, you will be the primary point of contact for customers, providing timely and qualitative support for all their inquiries and requests.
Key Responsibilities:
- Act as the primary contact for customers, handling all current affairs, including offers, back orders, invoices, and complaints.
- Observe customer challenges and develop solutions to address them.
- Collaborate and communicate effectively with all departments within TVH, promoting a culture of teamwork and high customer satisfaction.
- Identify and report bottlenecks within assigned processes to ensure smooth operations.
- Register and administer client information, documentation, complaints, and signals in relevant systems to maintain accurate and complete insights into client status.
Requirements:
- 2-3 years of experience in a customer-oriented role.
- Strong customer-oriented thinking and acting skills.
- Solution-driven and persistent approach.
- Good organizational skills and ability to set priorities.
- Team player with excellent communication skills.
- Fluency in Italian and good conversational level in English.
- Availability to work 9:00-13:00 / 14:00-18:00, Monday to Friday.
What We Offer:
- Competitive salary.
- Flexible working hours and healthy work-life balance.
- Lots of support and an encouraging team of co-workers.
- Infectious 'We Are One' can-do mentality.
- People-centric culture prioritizing fitness and mental well-being.
- Hybrid work schedule with 2-3 days of remote work per week.
- Opportunities for professional development, including access to LinkedIn Learning and in-house/external training courses.
At TVH, we value clarity, mutual respect, kindness, and open communication. Our people are down-to-earth, easy to work with, and we welcome differences and celebrate new ideas.
TVH is a global business with a family atmosphere, where people are at the center. We are a parts specialist for quality parts and accessories for material handling, industrial vehicles, construction, and agricultural equipment. Working at TVH means opting for a company that excels as an international market leader and is known for its innovative spirit.
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