Maintenance Technical Support Specialist
6 giorni fa
About the Role
We are seeking a highly skilled Field Service Engineer - Signaling to join our team at Alstom Gruppe. As a key member of our team, you will be responsible for providing technical support and maintenance services to our customers.
Key Responsibilities
- Perform on-site preventive maintenance, repair, and settings after installation.
- Provide technical remote support, including instruction and assistance to customers.
- Respond to requests for emergency repairs and services to troublesome equipment.
- Support the development of new products and services, including prototyping and testing.
- Plan, prepare, and instruct external training programs to deliver product knowledge.
- Write technical reports, order materials, secure quotations, and prepare job status reports.
Requirements
- Technical high school diploma in mechatronics or equivalent experience.
- Drive license.
- Availability to travel in Italy and worldwide (80% of work time).
- MS Office knowledge and Autocad proficiency.
- Very good knowledge of English.
- Interpersonal skills and ability to work in a team.
- Field service or operations experience in signaling is a plus.
About Alstom Gruppe
We are a global leader in the rail industry, committed to delivering innovative solutions that meet the mobility challenges of today and tomorrow. Our company culture values diversity, inclusion, and employee growth, offering excellent opportunities for career advancement.
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