Global Payments Manager
2 settimane fa
Job Title: Global Payments Manager
Job Summary:
We are seeking a highly skilled Global Payments Manager to join our team at Binance. As a key member of our operations team, you will be responsible for managing our relationships with key payments partners in Latam, driving their roadmap and outcomes to create best-in-class customer experiences for our customers.
Key Responsibilities:
- Partner with Product, Tech, and other stakeholders to drive innovation and improve the user experience.
- Support the launch of new payment options and partner onboarding.
- Manage and develop external and internal channels to operate 24x7x365 support and payments system processes.
- Maintain knowledge of industry best practices, trends, and performance benchmarks.
- Contribute requirements and insights to create world-class products and processes to operate a global online payment platform.
- Identify operational gaps in new offerings and set operational requirements for new projects.
- Perform ad-hoc analyses and provide recommendations as requested.
Requirements:
- 5+ years of experience in a similar role.
- Experience with a payments processor, issuing bank, and/or fintech payments company is strongly preferred.
- 5+ years of experience in a similar role or experience as a Program Manager.
- Great influencing and negotiation skills.
- Ability to prioritize critical work and manage expectations, deal with interruptions, and meet deadlines in a fast-paced and growth-oriented environment.
- Strong work ethic, good judgment, initiative, and attention to detail.
- Ability to understand how the business operates and the commercial upstream and downstream activities.
- Strong research, critical thinking, problem-solving skills, and analytical skills.
- The ability to represent the company and brand excellently.
- Knowledge and interest in the world of Binance and cryptocurrency is a plus.
- English and Spanish Business level or native.
About Binance:
At Binance, we are committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. We offer a competitive salary and benefits, flexible working hours, remote-first, and casual work attire. If you are a motivated and experienced professional looking to join a dynamic team, please apply today.
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