Student Experience Advisor
11 ore fa
In questo ruolo, sarai responsabile della gestione delle richieste di informazione da parte di genitori o studenti interessati a conoscere la nostra realtà. Sarai anche responsabile della gestione del processo di orientamento e supporto personalizzato alla didattica.
Servizi offerti:- Orientamento e gestione degli aspiranti studenti e dei loro genitori
- Supporto personalizzato alla didattica
- Avere almeno 3 anni di esperienza nel customer care o in un team sales
- Trovare empatia nei confronti delle persone, soprattutto al telefono o in videocall su Zoom
- Hai una laurea in psicologia
- Tieni al primo posto il benessere e la soddisfazione dei clienti
Lavorerai in full remote per 5 giorni alla settimana, a rotazione su tutta la settimana, compresi i weekend. La tua posizione è in un dipartimento che stiamo portando gradualmente in full remote. Il totale delle ore settimanali è di 38 ore.
Risorse umaneCatal Academy è un gruppo di società specializzate in orientamento universitario e preparazione ai test di ammissione universitari. Siamo
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