Customer Service Specialist

7 giorni fa


Roma, Lazio, Italia Imperial Brands PLC A tempo pieno

About the Role

Imperial Brands PLC is seeking a highly skilled Customer Service Specialist to support our IT Market Logistics Manager in business planning and optimizing logistic flows.

Key Responsibilities

  • Maintenance and improvement of existing planning models to optimize the visibility and monitoring of business-related market-supply-and-sales data;
  • Assisting in monthly performance planning, ensuring accurate reporting and meeting deadlines;
  • Compiling, verifying data accuracy, and sorting information to prepare source data for line management and other departments;
  • Preparing PowerPoint presentations according to business needs;
  • Entering data from source documents within time limits;
  • Supporting specific projects.

Requirements

  • Degree (BA or equivalent) in engineering, economy, or close fields of expertise;
  • Operational experience in logistics or a similar role;
  • Fluency in English and Italian;
  • Proficient user of Excel and PowerPoint;
  • Analytical skills and attention to detail;
  • Good communication skills;
  • Conceptual knowledge of SAP, PowerBI, or similar platforms.

About Us

Imperial Brands PLC is a global FMCG business operating across 120 markets. We are a truly international company, driven by a challenger mindset, constantly questioning the status quo. Our ways of working and culture are inclusive, innovative, and collaborative, supporting a developing and robust diversity agenda globally.



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