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Customer Service Representative

2 mesi fa


Roma, Lazio, Italia Cross Border Talents A tempo pieno

Job Opportunity at Cross Border Talents

About the Role:

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Cross Border Talents. As an Italian Language Support Specialist, you will be responsible for handling customer inquiries and providing exceptional support to our clients.

Key Responsibilities:

  • Handle customer queries and concerns via various communication channels
  • Assist customers with payment, changes, cancellations, and other concerns
  • Provide solutions to customer problems and concerns
  • Work collaboratively with the team to achieve customer satisfaction

Requirements:

  • EU Passport or Right to work in Greece
  • Native or fluent speaker of Italian
  • Good level of English (B2)
  • Customer-facing experience
  • Excellent soft skills and problem-solving abilities

What We Offer:

  • Competitive monthly salary
  • Housing included
  • Training compensation
  • Bonuses
  • Private health insurance, life insurance, and family plan
  • Portuguese lessons
  • Daily meal allowance

About Us:

Cross Border Talents is a company that specializes in providing customer support services to clients across the globe. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.