Primary Market Research Manager

3 settimane fa


Roma, Lazio, Italia Alira Health Group A tempo pieno

Market Research Operations Specialist Job Summary

We are seeking a detail-oriented and proactive Primary Market Research Manager (PMRM) to join our dynamic team of consultants.

The successful candidate will play a crucial role in supporting our consulting teams by managing the recruitment, contracting, scheduling, and invoicing processes related to engaging external experts (e.g., healthcare professionals, payers, patients, and other individuals from this industry) in primary market research (PMR) projects.

Key Responsibilities:

  • Help coordinate and support all aspects of PMR, including sourcing and recruiting experts, contracting experts, scheduling engagement with experts, and managing the invoicing process.
  • Stay up-to-date with key market research trends and policies, promote and advocate compliance to PMR guidelines, and manage and maintain relationships by growing a network of healthcare experts.

Sourcing and Recruitment:

  • Collaborate with consulting project teams to understand the specific expert profiles required for engagement.
  • Identify and recruit appropriate experts, including healthcare professionals (HCPs), payers, patients, and other individuals from this industry, based on project briefs.
  • Maintain and grow an updated database of experts (including adding performance ratings) for future recruitment needs.

Contracting:

  • Manage and track the contracting process to ensure timely completion.
  • Use existing templates to contact and contract the selected experts and ensure that those are accurately completed and legally compliant (in connection with the Legal team).

Scheduling:

  • Coordinate and schedule meetings between consulting teams and experts using online tools, primarily Microsoft Teams, and sometimes others such as Zoom, Google Meet, etc.
  • Ensure that participants have received appropriate pre-meeting briefing documents or have completed pre-meeting work (i.e., reviewing pre-read materials, digital surveys, etc.).

Invoicing:

  • Manage the invoicing process for the engaged experts.
  • Ensure that invoices are accurately prepared and submitted to the Finance department for processing (in connection with the Finance Team).
  • Track and follow up on invoice payments to ensure timely disbursement.

Operational Excellence Processes (PMR-Related):

  • Ensure that the consulting team are compliant (and certified, where appropriate) with market research organizations such as the European Pharmaceutical Market Research Association (EphMRA).
  • Maintain appropriate internal guidance on processes and build/revise SOPs and/or policies related to PMR.

Requirements:

  • English proficiency
  • Bachelor of Arts (BA), Bachelor of Science (BS)
  • Contract Type Regular


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