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Cluster Director of Operations

2 mesi fa


Egna, Trentino-Alto Adige, Italia Italian Hospitality Collection A tempo pieno
{"title": "Cluster Director of Operations", "content": "Job Summary

We are seeking a highly skilled Cluster Director of Operations to join our team at Chia Laguna Resort. As a key member of our management team, you will be responsible for overseeing the daily operations of our three hotels, ensuring exceptional guest experiences, and driving financial performance.

Key Responsibilities
  • Lead and manage daily hotel operations, including seasonal and strategic planning, budgeting, and forecasting.
  • Oversee service quality, guest satisfaction, and brand standards compliance.
  • Drive financial performance based on established objectives.
  • Identify operational performance, productivity, and efficiency opportunities, and implement measures to maximize their impact.
  • Implement and manage the hotel's daily quality process, including communicating goals, empowering team members, and managing service recovery techniques.
What We Offer

As a Cluster Director of Operations with Italian Hospitality Collection, you will have the opportunity to work with a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}