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Assistant Property Manager
2 mesi fa
We are seeking a highly skilled and experienced Assistant Property Manager to join our team at FHLB Des Moines. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our residential properties, providing exceptional customer service to our residents, and contributing to the overall success of our organization.
Key Responsibilities- Property Operations
- Ensure a safe and attractive living environment for residents, with a focus on maintaining high standards of quality and service.
- Implement sales and marketing strategies to achieve occupancy goals, and stay up-to-date on market trends and competitive pressures.
- Manage lease renewals, rent collections, and delinquencies, and maintain accurate records.
- Customer Service
- Interact with residents, associates, and external agencies in a professional and courteous manner, addressing concerns and resolving issues promptly.
- Provide exceptional customer service, ensuring resident satisfaction and loyalty.
- Team Leadership
- Assist the Property Manager in supervisory responsibilities, including recruiting, training, and evaluating associates.
- Participate in training sessions and stay up-to-date on company policies and procedures.
- Reporting and Analysis
- Prepare and distribute reports on operational and financial data, and provide insights and recommendations for improvement.
- Monitor and analyze key performance indicators, and make data-driven decisions to drive business results.
- Education and Experience
- Minimum three years' experience in property management, leasing, or a related field.
- High School Diploma or G.E.D.
- Skills and Qualifications
- Strong verbal and written communication skills, with the ability to interact with diverse groups of associates, residents, and external agencies.
- Ability to apply reason, logic, and problem-solving skills to resolve operational issues.
- Strong computer and keyboarding skills, with proficiency in Microsoft Word and Excel.
- Excellent interpersonal skills, with a positive attitude, enthusiasm, and energy.
- Physical Demands and Work Environment
- Possess and maintain timely and reliable transportation.
- Ability to access all areas of the community without the assistance of an elevator.
- Total Rewards Package
- Competitive hourly rate, with opportunities for performance-based bonuses.
- Comprehensive benefits package, including dental, health, and vision care plans.
- Generous paid leave programs, including vacation time and holidays.
- Professional Development
- Opportunities for training and professional growth, including tuition reimbursement for job-related courses and certifications.
- Access to industry-leading tools and resources, to stay up-to-date on best practices and industry trends.