Sales and Customer Service Representative

6 giorni fa


Bologna, Emilia-Romagna, Italia Max Mara Fashion Group A tempo pieno

Job Summary

The Sales Assistant plays a vital role in ensuring a seamless shopping experience for customers at the sales outlet. Key responsibilities include maintaining a tidy display space, achieving sales targets, and providing exceptional customer service.

Key Responsibilities

  • Pursue and achieve the required turnover objectives.
  • Assist customers during the sales phase, guiding them in their purchases according to company standards.
  • Welcome and engage with customers in the assigned area.
  • Collaborate with department colleagues to achieve common goals.
  • Maintain the order and care of items on display and in the warehouse.
  • Take responsibility for delegations and tasks assigned by department heads.
  • Ensure personal image and care align with company guidelines.
  • Promote role learning through proactive, team, and digital activities focused on innovation and improving effectiveness/efficiency.
  • Adopt and develop the use of digital technologies within the function to manage processes and interact with internal and external stakeholders.
  • Adopt significant behaviors and promote operational/cultural actions for Sustainable Development, encompassing environmental care, business processes, and organizational community.


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