Coordinatore Customer Service
3 settimane fa
Adecco Italia ricercare una figura di alto profilo per la gestione di un team di operatori customer service nel mercato francese. L'obiettivo è quello di coordinare le attività del team e garantire un servizio di alta qualità ai clienti.
Responsabilità:
- Coordinare le attività del team di Customer Service
- Organizzare turni di lavoro e pianificazione attività
- Gestire le richieste dei clienti in modo tempestivo ed efficiente
- Monitorare e migliorare i processi di assistenza clienti
- Fornire supporto e formazione al team
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Requisiti:
- Madrelingua francese o eccellente conoscenza della lingua francese
- Esperienza pregressa nel ruolo di Coordinatore Customer Service
- Capacità di gestire situazioni complesse e risolvere problemi
- Orientamento al cliente e capacità di lavorare in team
- Buone competenze comunicative e relazionali
Adecco Italia offre:
- Contratto a tempo indeterminato
- Orario di lavoro su turni, 7 giorni su 7, h 24
- Possibilità di crescita professionale in un ambiente dinamico e stimolante
- Smart Working per il 50% del tempo e per tutti i turni serali/notturni
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