Customer Service Coordinator

3 settimane fa


Milano, Lombardia, Italia Dynatrace Software Gmbh A tempo pieno

Job Description:

The Service Delivery Specialist will be responsible for scheduling product-related services for the EMEA ACE - services division.

Working closely with the EMEA Regional Services Managers, the Specialist will ensure that incoming region requests are fulfilled in a timely and accurate manner.

Key responsibilities include matching skill requirements and efforts to a resource's skills, availability, location, and customer needs.

The Specialist must have a general understanding of Dynatrace Services offerings to ensure goals are achieved.

Key Skills:

  • Service coordination
  • Resource allocation
  • Customer needs assessment
  • Service delivery


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