Luxury Hotel Operations Manager

3 giorni fa


Roma, Lazio, Italia Dpkc S.R.L. A tempo pieno

At Drugstore Project, we are seeking an experienced Front Desk Manager to join our team at the iconic Hotel Valadier in Rome. This is a unique opportunity to lead a high-performing Front Desk team and deliver exceptional guest experiences.

Company Overview

Drugstore Project is a dynamic company with a passion for delivering memorable experiences to our guests. Our mission is to provide a seamless and personalized service that exceeds our guests' expectations. With a strong focus on innovation and quality, we have established ourselves as a leader in the hospitality industry.

Job Description

We are looking for a seasoned professional with a proven track record of success in managing Front Desk operations in 4/5-star hotels. As a Front Desk Manager, you will be responsible for leading a team of Front Desk staff, ensuring seamless check-in and check-out processes, handling guest inquiries and resolving issues promptly. You will also be responsible for maintaining high standards of customer service, adhering to hotel policies and procedures, and contributing to the overall success of the hotel.

Required Skills and Qualifications
  • Minimum 10 years of experience in Front Desk management in 4/5-star hotels
  • Excellent communication and problem-solving skills
  • Ability to work well under pressure and multitask effectively
  • Fluency in Italian and English, with a third language a plus
  • Knowledge of hotel management software and Microsoft Office package
Benefits

We offer a competitive salary of €1,600.00 - €1,800.00 per month, full-time contract, career progression opportunities, and constant trainings and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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