Night Manager – Pre-Opening

1 giorno fa


Roma, Lazio, Italia artotel A tempo pieno
Join Our Team as a Night Manager at art'otel

We're looking for a skilled and experienced Night Manager to join our team at art'otel. As a Night Manager, you will be responsible for overseeing all front office operations during the night shift, ensuring that our guests receive exceptional service and that our hotel runs smoothly.

Key Responsibilities:
  • Manage front office operations, including guest check-in, check-out, and room allocation.
  • Supervise and train the night front office team to ensure they are providing excellent service to our guests.
  • Handle guest complaints and resolve issues in a professional and timely manner.
  • Conduct night audits and reconcile any discrepancies.
  • Collaborate with other departments, such as F&B and security, to ensure seamless operations.
  • Stay up-to-date with hotel policies and procedures, and ensure that all team members are aware of them.
Requirements:
  • Proven experience in a front office or hotel management role.
  • Excellent leadership and communication skills.
  • Ability to work well under pressure and make sound decisions.
  • Fluency in Italian and English, with a third language a plus.
  • Knowledge of PMS Opera is a plus.
What We Offer:
  • Competitive salary.
  • Recommend a friend scheme up to €750 Euros (gross).
  • Ticket Meals.
  • Attractive Departmental Incentive Schemes, as per company policy.
  • 50% F&B discount at our restaurants and bars (for your whole party).
  • Discounted hotel rates (extends to the Radisson Hotel Group worldwide).
  • 26 days of holidays.
  • 1 extra day off for your wellbeing (to be taken in the solar year).
  • 1 working day per year of volunteering activities with our local partners.
  • Exciting job opportunities within PPHE Hotel Group across Europe.
  • Annual staff parties & outgoings.
  • Advanced onboarding programs and L&D opportunities.
  • Entitlement to benefits provided with our local partners.


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