Senior Salesforce Solution Designer
1 settimana fa
Amplifon is a global leader in hearing care solutions and services, with a network of over 9,500 points of sale across 26 countries.
We are looking for a skilled Salesforce Solution Designer to join our team and contribute to our Digital Transformation project. The ideal candidate will have experience in delivering complex IT projects, focusing on analysis, functional design, and testing of Salesforce solutions.
The successful candidate will be responsible for engaging with internal customers to understand their needs and translate them into business requirements. They will also identify efficient solutions and define functional design to address new needs or gaps versus the in-place implementation.
Key Responsibilities:
- Engage with local and global internal customers to understand needs and translate them into business requirements
- Identify efficient solutions and define functional design to address new needs or gaps versus the in-place implementation
- Deal with system-integrators to challenge solutions and validate design
- Deal with the internal development factory to ensure high quality delivery
- Lead project execution, including performing gap analysis, prioritization, scheduling, testing coordination
- Networking with business units and IT to integrate or ensure synergy with other software applications
- Support users by troubleshooting applications, by training users, or by delivering innovation
Requirements:
- Degree or equivalent background
- Experience of about 3-5 years in the delivery of complex IT projects, focusing on the analysis, functional design and testing of Salesforce solutions, operating in fast-paced and multi-country contexts
- Experience with the Sales and Service Cloud modules (salesforce admin)
- Fluent English is required
- Project management skills: ability to prioritize, meet deadlines and concentrate on detailed information in a fast-paced demanding work environment with limited supervision
- Availability to 30% travel worldwide is required
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