Customer Experience Specialist

1 settimana fa

Milano, Lombardia, Italia Iwg Careers A tempo pieno

About the Role

We're looking for a Customer Experience Specialist to join our team at IWG Careers. As a Community Associate, you'll be the face of our business, providing exceptional customer service and ensuring our customers have an amazing experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work closely with customers to understand their needs and preferences, providing tailored solutions to meet their requirements.
  • Collaborate with the Community Manager to plan and deliver networking events, ensuring a seamless and enjoyable experience for customers.
  • Manage multiple tasks simultaneously, prioritizing customer requests and ensuring a high level of service delivery.

What We Offer

  • A competitive salary package
  • A bright and inspiring work environment
  • Training and development opportunities

About You

  • You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You're a problem-solver, able to think on your feet and find creative solutions to customer issues.
  • You're a team player, willing to go above and beyond to ensure customer satisfaction.

Apply Now

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