Service Desk Specialist

6 giorni fa

Turin, Piemonte, Italia Gruppo SCAI A tempo pieno

Company Overview

SCAI Tecno, a leading IT company within the Gruppo SCAI group, is a game-changer in the IT sector. With a strong presence in the market, we develop integrated IT solutions, manage infrastructures, and support digitalization processes to enhance teams and anticipate the needs of competitive markets such as Industry 4.0, Manufacturing, Services, and Utilities, Finance, Insurance, and Web.

Position

We are seeking a Service Desk Agent with at least 5 years of experience in the role, able to manage various software and hardware issues and provide assistance to users.

Requirements

  • Sistemi Operativi: Suse, Red Hat Oracle Linux, Ubuntu, CentOS, Microsoft Server
  • Software di protezione del dato e gestione per backup e restore
  • Software distribution e di remote desktop control
  • Configurazioni lato server Microsoft WSUS e SCCM
  • Middleware: Jboss, Apache, IIS
  • Rete: Cisco Router
  • Sicurezza: Firewall Palo Alto
  • Sistemi di Posta e di autenticazione
  • Altre piattaforme di gestione: Zabbix e Grafana per il monitoraggio

Additional Information

The project budget will be shared immediately after the application.

We offer a permanent contract with a CCNL Commercio agreement.

A stimulating, young, and dynamic work environment.

Location: Torino on site

The activity takes place on-site with the possibility of temporary transfers (mainly during the day) to the client's various locations.

Working hours: Monday to Friday, flexible start time with a lunch break.

Availability is required, with services provided on weekdays and pre-holidays, and in extra hours from 8 pm to 10 pm.

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