International HR Specialist
2 giorni fa
About TopSource Worldwide
We are a professional and dedicated team operating in every major market across the globe. Our payroll, employer of record (EOR) and accounting services cater to businesses of all sizes in over 100 countries.
Our mission is to bring a level of service and business value to midsize companies that was previously only available to the largest global corporations. We offer easy-to-deploy, affordable and scalable solutions from basic payroll and accounting functions to complete employer-of-record (EOR) services.
We champion and invest in our people, providing a supportive environment. For our clients, we operate as a trusted partner, engaging in consultative and collaborative approaches to drive win-win outcomes at every opportunity.
The Role Summary
You will join our client services team as a key member, responsible for delivering high-quality HR business partner services to our clients and their employees. Your primary objective will be to take ownership of all global HR issues, including case-by-case HR advisory services such as terminations, performance management, disciplinaries, and employment contracts.
You will need to be an exceptional HR professional who can work collaboratively and ethically with our clients and employees to guide them through the international hiring process. You will be viewed by our clients as an extension of their organization and relied upon to deliver important day-to-day HR services.
Key Responsibilities
- To process all employee relations queries from clients and deployees as required by the laws of the relevant country and build ongoing relationships with clients through provision of expertise and coaching on specific deployed scenarios.
- Support on all terminations scenarios (dismissal, redundancy, performance, capability/long term sick) across all the territories we operate in.
- Support the management of long-term sick in line with laws of that country.
- Answering all maternity/paternity queries.
- Support the management of poor performance including attending performance meetings, with a view to giving our client options which addresses their requirements, whilst also limiting our liability.
- Full contract management and deployee life-cycle support.
Requirements and Qualifications
- A results-driven approach and willingness to succeed.
- Exceptionally high level of attention to detail.
- Strong coaching skills, particularly in challenging employee relations scenarios.
- Ability to influence and develop client stakeholders.
- Exceptional relationship manager who influences others and can manage and prioritize client expectations.
- Research-oriented and fantastic organizational skills.
- Excellent presentation, verbal and written communication skills.
- Unrivaled ability to quickly assimilate information.
- Ability to prioritize high volumes of work for multiple clients to tight time frames.
- Able to develop and maintain competency in all aspects of international employment.
Salary Estimate: £60,000 - £80,000 per annum, depending on experience and qualifications.
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