International HR Business Development Manager

2 giorni fa

Roma, Lazio, Italia Topsource Worldwide A tempo pieno

About TopSource Worldwide

We are a global team operating in every major market, offering payroll, employer of record (EOR) and accounting services to businesses of all sizes. Our unique approach provides midsize companies with the same level of service and business value previously only available to large corporations.

Our services are easy to deploy, affordable and scalable - from basic payroll and accounting functions to complete EOR solutions. We operate in a consultative and collaborative way to drive win-win outcomes for our clients.

The Role Summary

You will be responsible for delivering high-quality HR business partner services for our clients and their employees. This includes taking ownership of all global HR issues, providing case-by-case HR advisory services, and delivering accurate documentation to our clients and their prospective employees.

Key Responsibilities

➢ Process employee relations queries from clients and deployed employees according to relevant country laws and build ongoing relationships through provision of expertise and coaching on specific scenarios.
➢ Support terminations scenarios across all territories, including dismissal, redundancy, performance, capability/long term sick, and maternity/paternity queries.
➢ Manage long-term sick cases in line with country laws.
➢ Provide support for poor performance, including attending performance meetings and giving options that address client requirements while limiting liability.
Full contract management and deployee life-cycle support:
➢ Ensure covering letters are correct and read professionally.
➢ Manage document templates and assume responsibility for drafting, issuing, and revising compliant contracts and supporting documentation with zero drop-off rate.
➢ Review cost to employ calculations and create client payment schedules.
➢ Liaise with partner countries to ensure consistent service levels and maintain high standards of service delivery.
➢ Draft contract addendums, extensions, and additional documentation as required and compliantly to meet client requirements and employment law in each country.
➢ Review requests for additional clauses and advise on potential costs and enforceability.
➢ Draft resignation acknowledgment letters and support low-volume resign and rehire situations by creating supporting documentation.
Collaboration:
➢ Work with a global team, engaging and collaborating with colleagues in other business functions.
➢ Support the Global HR Manager, Client Relationship Managers, and onboarding teams by raising and advising on all HR matters for clients, employees, and directors.
➢ Continuously update standard operating procedures and country guidelines outlining contractual rules and statutory provisions for internal use.
➢ Liaise with Internal Legal and Compliance for advice on complex issues.
➢ Assist sales and client success teams by answering queries from potential clients or current clients seeking additional services.

Desired Attributes & Skills

A results-driven approach and willingness to succeed, coupled with exceptional attention to detail, strong coaching skills, ability to influence and develop client stakeholders, and research-oriented organizational skills.

Salary Information

This is a competitive salary role with an estimated annual compensation of $85,000 - $110,000 based on industry standards and location.

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