Retail Store Operations Manager

4 settimane fa

Milano, Lombardia, Italia Sisal A tempo pieno
About Sisal

Sisal is a leading Italian company in the gaming and betting industry, with a rich history dating back to 1945. As part of Flutter Entertainment plc, we operate globally and are committed to building a more responsible future through our sustainability strategy.

Job Summary

We are seeking a highly skilled Retail Store Operations Manager to join our team in Milan, Italy. As a key member of our HR department, you will be responsible for managing retail store employees, providing guidance and support to line management, and overseeing the impact of corporate reorganizations on our people.

Key Responsibilities
  • Manage retail store employees, including hiring, terminations, and onboarding processes
  • Provide guidance and support to line management on HR matters
  • Collect and analyze requests from area managers, store coordinators, and retail stores
  • Supervise the impact of corporate reorganizations, mergers, or possible dismantling on our people
  • Monitor and control staff numbers and positions, making analysis and providing solutions for budgeting and forecasting
Requirements
  • Master's degree in Human Resources, Law, Economics, or Business Administration
  • 4-6 years of experience in large-scale retail trade or structured companies
  • Proven knowledge and skills in people management, including technical features and national collective bargaining employment contracts
  • Proficient in Microsoft Office, with a focus on Excel and PowerPoint
  • Strong attitude towards people, creating relationships, and confident speaking skills
  • Proficient in English and Italian, both written and spoken
Preferred Qualifications
  • Previous knowledge of HR ATS platforms, particularly Workday
  • Strong methodologies for analyzing and assessing data and reports
What We Offer
  • Permanent contract
  • Hybrid work arrangement
  • Inclusive work environment
  • Company-owned devices (laptop and business mobile phone)
  • Meal allowance
  • Supplemental health insurance
Why Join Sisal?
  • Psychological well-being support, including online meditation courses and medical online services
  • Continuous learning opportunities for soft and hard skills
  • Support for parents, children, and financial aid for mothers
  • Volunteering during working hours
Equal Opportunity Employer

Sisal is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome candidates from all backgrounds and perspectives.

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