Process Improvement Specialist, EU AMXL ACES
2 settimane fa
About the Role
As a Process Improvement Specialist at Amazon, you will be responsible for owning operational processes, standardizing, controlling, and continuously improving them. You will work with management teams to help us continuously improve on our metrics, create the right strategy, and execute it.
Key Responsibilities
- Analyze data and gather feedback from stakeholders to identify any inefficiencies in current operations.
- Establish frameworks to ensure that the balance between quality, speed, cost, and other factors are optimized.
- Share ideas with colleagues and leadership on how processes can be improved.
- Regular reviews of process efficiencies, offering data-led solutions for changes that will see long-term improvements.
A Day in the Life
Every day, you will focus on our business objectives – from improving efficiency to increasing reliability – and find creative ways to make these happen. You will be part of a team driving major projects to standardize our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks, and impacts.
About the Team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble, and install them, and take away old items where needed. With a focus on safety, productivity, and innovation, we're changing the way customers buy and receive large goods for the better.
Requirements
- A degree in business, supply chain, transportation, economics, or a technical field.
- Relevant experience in using data or anecdotal evidence to influence business decisions.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Experience in Fulfillment Center operations and process improvement.
Preferred Qualifications
- Experience in Lean, Six Sigma, and Kaizen techniques.
- Experience with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access).
- Shop-floor affinity and experience in Industrial Engineering, Business Process Engineering, Quality, Operations, or Logistics.
- Subject Matter Expert in any fulfillment center process.
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