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Technical Account Manager

2 mesi fa


Milano, Lombardia, Italia RTB House A tempo pieno

Technical Account Manager

About the Role:

We are seeking a highly skilled Technical Account Manager to join our team at RTB House. As a Technical Account Manager, you will be responsible for conducting technical operations for our top clients, providing technical support, and managing technical issues related to campaign launching and running processes.

Key Responsibilities:

  • Conduct technical operations for top clients, ensuring seamless campaign execution.
  • Provide technical support to clients via phone and email, addressing all technical aspects of campaigns.
  • Manage technical issues related to campaign launching and running processes, ensuring timely resolution.
  • Collaborate with internal teams to deliver high standards of customer service.
  • Monitor and analyze campaign effectiveness, proposing optimization solutions.
  • Work closely with our technical support team to resolve complex technical issues.

Requirements:

  • Basic knowledge of HTML and JavaScript.
  • Experience with debugging tools, Google Tag Manager, and Google Analytics.
  • At least 5 years of experience in online technology, e-commerce, and/or digital advertising.
  • Strong analytical skills, with attention to detail and ability to solve problems efficiently.
  • Fluency in Italian and advanced command of English (C1 level).
  • Candidate must be based in Milan.

About RTB House:

RTB House is a dynamic company in online advertising, founded in 2012. We have a global presence, with over 1000 specialists in 30 locations worldwide. Our Italian office was established in 2019, and we now have a team of 25 people serving over 90 clients.

What We Offer:

  • Competitive salary and bonus scheme.
  • Flexible working arrangements, ensuring a real work-life balance.
  • Onboarding process to equip you with necessary knowledge and tools.
  • Numerous opportunities for self-development and learning.
  • Team building events and trips away.

Join RTB House and Elevate Your Experience