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Service Assistant

1 mese fa

Milano, Lombardia, Italia Eppendorf A tempo pieno

Your Role:

As a Service Assistant at Eppendorf, you will be responsible for providing exceptional customer service and administrative support to our clients. Your main responsibilities will include:

  • Managing customer files and ensuring timely and accurate processing of requests.
  • Communicating with clients through various channels, including email and phone.
  • Collaborating with the quality department and colleagues to ensure seamless execution of tasks.
  • Providing administrative support to the team, including data entry and document management.

Your Expertise:

  • At least 3 years of experience in a similar role.
  • Proficiency in using current office automation software, ERP (SAP), and CRM.
  • Excellent English language skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment and prioritize tasks effectively.

Your Benefits:

  • Contribute to improving human living conditions by working with Eppendorf.
  • Access to a wide range of training and development opportunities.
  • Attractive salary and benefits package, including lunch vouchers and remote work options.