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Service Specialist ACDx

1 mese fa

Milano, Lombardia, Italia Werfen A tempo pieno

Job Summary

We are seeking a highly skilled Service Specialist ACDx to join our team at Werfen. The successful candidate will be responsible for providing technical service and support to our customers in the EEMEA region.

Key Responsibilities

  • Provide technical service and support to customers in the EEMEA region.
  • Collaborate with internal stakeholders to ensure seamless service delivery.
  • Develop and maintain strong relationships with customers and partners.
  • Stay up-to-date with the latest technical developments and innovations in the field.
  • Contribute to the development of service strategies and initiatives.

Requirements

  • Minimum 3 years of experience in a service department in a multinational company.
  • Experience in the IVD and/or healthcare sector is required.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred Qualifications

  • Engineering or biomedical engineering degree.
  • Technical background with knowledge of mechanical and electronic systems.
  • Good knowledge of IT to support the implementation, training, and troubleshooting of Werfen's Middleware solutions.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.