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Executive Director of Care Services

2 mesi fa


Como, Lombardia, Italia Right at Home A tempo pieno
{"title": "General Manager", "description": "About the Role

We are seeking an experienced General Manager to lead the day-to-day operations at Right at Home Kalgoorlie Wheatbelt & Perth Southern Eastern Suburbs.

As a General Manager, you will be responsible for managing the franchise office, ensuring operational accountability for all areas, including operations, financial, clinical, staffing, and safety.

You will lead the team to deliver quality care and service to clients, oversee the Care Manager, and troubleshoot client queries.

The ideal candidate will have a degree in Commerce, Business, Nursing Health Care, Accounting, Management, or other relevant qualification, and excellent skills with SharePoint, Word, Excel, PowerPoint, Outlook, and Social Media.

Key Responsibilities
  • Operational accountability for all areas: operations, financial, clinical, staffing, and safety.
  • Lead the team to deliver quality care and service to clients.
  • Oversee the Care Manager with all HCP, NDIS, and Private Pay clients.
  • Troubleshoot client queries from a service-led perspective.
  • Responsible for the adequate staffing and resourcing of the Franchise Office.
Requirements
  • Degree in Commerce, Business, Nursing Health Care, Accounting, Management, or other relevant qualification.
  • Excellent skills with SharePoint, Word, Excel, PowerPoint, Outlook, and Social Media.
  • Knowledge of the XERO Accounting system is an advantage.
  • Knowledge of the home/aged care industry is an advantage.
Preferred Skills
  • Appropriate qualifications and a demonstrated commitment to the home and community care environment.
  • Australian Federal Police Clearance Certificate.
  • Driver's License and comprehensively insured dependable private vehicle.
  • Proven ability to assess, plan, implement, and evaluate policies and procedures.
  • Knowledge of Continuous Quality Improvement and Quality Standards.
  • Demonstrated excellence in interpersonal/communication skills (written and oral) and an ability to lead and motivate the franchise network in the achievement of organizational goals.
", "lang_code": "en-US"}