Customer Care Specialist

3 settimane fa


Napoli, Campania, Italia Anicura Italy A tempo pieno
Offriamo un'opportunità di crescita continua

Noi di Anicura Italy siamo alla ricerca di una figura da inserire nell'ambito dell'attività di Customer Care per un percorso di crescita continua. La risorsa, inserita all'interno del team, si occuperà delle seguenti attività:

Front-Office
  • Gestione delle prenotazioni, appuntamenti e agenda dei medici
  • Gestione delle telefonate (filtro e triage) e del booking online
  • Gestione reclami
  • Informazione al cliente delle attività e dei servizi dell'ospedale
  • Proattiva comunicazione di servizi attivabili a fronte dell'ascolto dei nostri clienti
Competenze richieste
  • Conoscenza della lingua inglese
  • Passione per gli animali
  • Proattività e problem solving
  • Capacità di ascolto attivo e analisi
  • Buone competenze comunicative e relazionali
  • Flessibilità
  • Spiccata attenzione al dettaglio

Si offre uno stage di 40 ore settimanali distribuite dal lunedì al sabato. Si prega di inviare il proprio cv aggiornato.



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