Team Leader

4 settimane fa


Venezia, Veneto, Italia Hermès A tempo pieno

Key Responsibilities

The Team Supervisor plays a crucial role in ensuring the highest level of customer satisfaction and driving sales growth. Key responsibilities include:

  • Leading the team to achieve sales targets and fostering a client-centric culture;
  • Developing and maintaining a strong customer portfolio through personalized experiences and loyalty programs;
  • Providing exceptional customer service and support during aftersales activities;
  • Actively contributing to business development through commercial actions and monitoring business performance indicators;
  • Supporting the store management in setting objectives and assigning tasks to the team.

Requirements

To be successful in this role, the ideal candidate will possess:

  • A Bachelor's degree with a focus on fashion or linguistics;
  • Fluency in Italian and English, with a third language being an advantage;
  • Previous experience in similar positions, preferably in a luxury goods boutique, with international experience being a plus;
  • Excellent leadership and communication skills, with a customer service orientation;
  • Team player mentality, with the ability to work autonomously and build meaningful relationships;
  • Availability, flexibility, and dynamism to function in a high-pace environment.

About Hermès

Hermès is a people-centric retail company that values human values, passion, and a strong aesthetic sense. We are looking for individuals who share our vision and are determined to be part of a dynamic and innovative team.


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