Rental Service Agent
4 ore fa
The Role
We're seeking a travel enthusiast with a passion for guest service to join our team at Indie Campers in Signa - Florence. As a key member of our depot team, you'll be responsible for ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and resolving any issues that may arise.
Key Responsibilities
- Handling incoming reservations, welcoming guests, and managing check-ins and check-outs;
- Preparing and cleaning our campervans to ensure they're in excellent condition;
- Maintaining our campervans, monitoring maintenance needs, and performing repairs;
- Registering guests, monitoring stock, and processing payments;
- Handling complaints and troubleshooting emergencies.
Requirements
- You're a travel enthusiast with experience in Tourism, Hospitality, Retail, or Rent-a-car;
- You're fluent in English and Italian (mandatory);
- You're eligible to work in Italy, have a valid driver's license, and feel confident driving a campervan;
- You're available to work on weekends and public holidays;
- You're a responsible person who takes your work seriously and can be relied upon;
- You're well-organized and good at solving problems.
The Indie Commitment
- Being part of a young, fast-growing, and innovative company where you make a difference;
- Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon or Los Angeles;
- Continuous training and coaching to develop the skills that matter to you;
- Compensation package that includes Performance and Referral Bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around North America, Europe, and Oceania.
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