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Operations Manager

2 mesi fa


Catania, Sicilia, Italia Amazon A tempo pieno
About the Role

As an Operations Manager at Amazon, you will play a critical role in ensuring the smooth operation of our logistics network. You will be responsible for leading a team of Area Managers and overseeing the day-to-day activities of our operational sites.

Key Responsibilities
  • Manage and develop a team of Area Managers to achieve operational excellence
  • Lead operational teams on a shift, addressing issues and positively impacting site performance
  • Analyze shift performance against business objectives and implement actions to improve operational efficiency
  • Collaborate with other support teams, including HR, Finance, Health and Safety, and Security
  • Design and deliver initiatives to improve operational performance across sites
A Day in the Life

You will lead shifts at one of our operational sites, serving as a key link between various teams, including finance, safety, and operations integration teams. Your day will involve meetings with different areas of the business, deep dives into performance and risk metrics, and mentoring and coaching your team to achieve excellence.

About the Team

Amazon Logistics, or AMZL, handles last-mile delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Requirements
  • A degree in a relevant field
  • Relevant experience in people and stakeholder management
  • Advanced proficiency in verbal and written English and intermediate proficiency in the local language
  • Relevant experience in using data or anecdotal evidence to influence business decisions
  • Relevant experience in key areas of production and supply chains