Administrative Assistant II, Stewardship Professional

4 giorni fa


Bardi, Emilia-Romagna, Italia Villanova University A tempo pieno

Job Summary: We are seeking an experienced Administrative Assistant II, Stewardship to provide administrative support to the Stewardship team in the Office of University Advancement at Villanova University. The successful candidate will be responsible for managing the day-to-day acknowledgement process for Stewardship, including data analysis, mail merge, and preparing donor acknowledgments for President's Club-level donors. The ideal candidate will have a high level of attention to detail, critical thinking, and a collaborative approach to problem-solving.

Key Responsibilities:

  • Manage the day-to-day acknowledgement process for Stewardship, including data analysis, mail merge, and preparing donor acknowledgments for President's Club-level donors.
  • Support new and existing email acknowledgement initiatives.
  • Assist in the evaluation of new technologies that enable the Stewardship team to elevate and report on donor acknowledgement and recognition.
  • Update and review donor records to appropriately reflect donor recognition, stewardship outreach activities, and other activities.
  • Coordinate with Gift and Pledge processing to ensure accuracy of database information and overall data integrity.
  • Assist in the management of donor reporting processes, including compiling student data and letters, tracking overall progress of reports, and helping ensure that appropriate follow-up for report completion is completed.

Requirements:

  • High School degree required.
  • 3+ years of experience in an operational role working in an academic or event planning environment.
  • Must be highly proficient with Microsoft Office, especially Word and Excel.
  • Ability to use CRM software to assist with Stewardship or donor database activities.
  • Proven ability to create spreadsheets and perform mail merge.
  • Excellent interpersonal, organizational, planning, and prioritizing skills and be a team player.
  • Flexibility, upbeat, energetic self-starter who enjoys collaboration with a wide variety of constituencies.
  • Ability to work independently under general supervision with exceptional attention to detail.
  • Strong customer-service orientation and the ability to handle multiple projects in a fast-paced, multifaceted environment.
  • Proven ability to consistently maintain a high level of discretion and professionalism.

Preferred Qualifications:

  • Some college or Bachelor's degree preferred.
  • Working knowledge of Banner and familiarity with Salesforce and Salesforce Marketing Cloud preferred.

Physical Requirements and/or Unusual Work Hours:

  • Sitting; light lifting of packages, ability to walk or drive across campus.
  • May be required to work some evenings and weekends for special events as needed.


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