Product Lifecycle Management Solution Consulting Manager

1 mese fa


Milano, Lombardia, Italia Arena A tempo pieno
About the Role

Arena, a PTC business, is seeking a Product Lifecycle Management Solution Consulting Manager to lead and manage a team of solution consultants. This role involves working closely with sales, account managers, prospects, customers, customer success, and product teams to understand customer needs, demonstrate product capabilities, and deliver tailored solutions that meet business objectives.

Key Responsibilities
  1. Team Leadership
  • Manage and lead a team of pre-sales solution consultants, providing guidance, support, and mentorship to ensure high performance.
  • Foster a culture of continuous learning and development, conducting regular training sessions and performance reviews to enhance team skill and knowledge.
  • Assign resources to sales opportunities based on expertise and availability, ensuring optimal support of sales and account management.
  • Recruit top talent and fulfill open headcount when needed.
Sales and Account Management Support
  • Collaborate with the sales team to understand customer requirements and present tailored solutions that align with their business needs.
  • Lead the team in conducting compelling product demonstrations and presentations to showcase the value and capabilities of our software solutions.
  • Support the creation of detailed proposals, RFP responses, and technical documents that clearly articulate the proposed solution and its benefits.
  • Engage with prospective customers to understand their challenges, goals, and requirements, and provide expert guidance on how our solutions can address their needs.
Cross-Functional Collaborations
  • Work closely with product development and development teams to provide customer feedback and insights to product improvements and roadmap.
  • Partner with sales leadership to develop and refine sales strategies, ensuring alignment between pre-sales activities and overall business objectives.
  • Collaborate with the marketing team to contribute to thought leadership content, webinars, and other initiatives that support sales efforts.
Performance Metrics
  • Monitor and report on key performance indicators for the pre-sales team, including revenue targets, win rates, customer satisfaction, and engagement levels.
  • Identify opportunities to enhance pre-sales processes and methodologies, driving continuous improvement in how solutions are delivered to customers.


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