Product Lifecycle Management Solution Lead
4 settimane fa
We are seeking a highly skilled Product Lifecycle Management Solution Lead to join our team at PTC. As a key member of our pre-sales team, you will be responsible for leading and managing a team of solution consultants to support the sales process.
This role involves working closely with sales, account managers, prospects, customers, customer success, and product teams to understand customer needs, demonstrate product capabilities, and deliver tailored solutions that meet business objectives.
The ideal candidate will have a strong technical background, understanding of the high-tech and medical device industries, excellent communications skills, and a proven track record in pre-sales solution consulting.
Key responsibilities include:
Team Leadership
- Manage and Lead: Oversee a team of pre-sales solution consultants, providing guidance, support, and mentorship to ensure high performance.
- Team Development: Foster a culture of continuous learning and development, conducting regular training sessions and performance reviews to enhance team skill and knowledge.
- Resource Allocation: Assign resources to sales opportunities based on expertise and availability, ensuring optimal support of sales and account management.
- Recruiting: Always on the lookout for top talent and fulfilling open headcount when needed.
Sales and Account Management Support
- Solution Design: Collaborate with the sales team to understand customer requirements and present tailored solutions that align with their business needs.
- Product Demonstrations: Lead the team in conducting compelling product demonstrations and presentations to showcase the value and capabilities of our software solutions.
- Proposal Development: Support the creation of detailed proposals, RFP responses, and technical documents that clearly articulate the proposed solution and its benefits.
- Customer Engagement: Engage with prospective customers to understand their challenges, goals, and requirements, and provide expert guidance on how our solutions can address their needs.
Cross-Functional Collaborations
- Product Feedback: Work closely with product development and development teams to provide customer feedback and insights to product improvements and roadmap.
- Sales Strategy: Partner with sales leadership to develop and refine sales strategies, ensuring alignment between pre-sales activities and overall business objectives.
- Marketing Collaboration: Collaborate with the marketing team to contribute to thought leadership content, webinars, and other initiatives that support sales efforts.
Performance Metrics
- KPIs and Reporting: Monitor and report on key performance indicators for the pre-sales team, including revenue targets, win rates, customer satisfaction, and engagement levels.
- Continuous Improvement: Identify opportunities to enhance pre-sales processes and methodologies, driving continuous improvement in how solutions are delivered to customers.
As a Product Lifecycle Management Solution Lead at PTC, you will have the opportunity to work with a talented team of professionals who are passionate about transforming the physical world. If you share our passion for problem-solving through innovation, we encourage you to apply for this exciting opportunity.
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