Product Lifecycle Management Solution Consulting Manager

3 settimane fa

Milano, Lombardia, Italia PTC A tempo pieno

Transform the way you work with our Product Lifecycle Management Solution Consulting Manager role.

As a key member of our team, you will lead and manage a team of solution consultants to support the sales process. You will work closely with sales, account managers, prospects, customers, customer success, and product teams to understand customer needs, demonstrate product capabilities, and deliver tailored solutions that meet business objectives.

The ideal candidate will have a strong technical background, understanding of the high tech and medical device industries, excellent communications skills, and a proven track record in pre-sales solution consulting.

We are accepting applications from remote, hybrid, or on-site locations.

Key responsibilities include:

Team Leadership

  • Manage and Lead: Oversee a team of pre-sales solution consultants, providing guidance, support and mentorship to ensure high performance
  • Team Development: Foster a culture of continuous learning and development, conducting regular training sessions and performance reviews to enhance team skill and knowledge
  • Resource Allocation: Assign resources to sales opportunities based on expertise and availability, ensuring optimal support of sales and account management.
  • Recruiting: Always on the lookout for top talent and fulfilling the open headcount when needed.

Sales and Account Management Support

  • Solution Design: Collaborate with the sales team to understand customer requirements and present tailored solutions that align with their business needs.
  • Product Demonstrations: Lead the team in conducting compelling product demonstrations and presentations to showcase the value and capabilities of our software solutions.
  • Proposal Development: Support the creation of detailed proposals, RFP responses, and technical documents that clearly articulate the proposed solution and its benefits.
  • Customer Engagement: Engage with prospective customers to understand their challenges, goals, and requirements, and provide expert guidance on how our solutions can address their needs.

Cross-Functional Collaborations

  • Product Feedback: Work closely with product development and development teams to provide customer feedback and insights to product improvements and roadmap.
  • Sales Strategy: Partner with sales leadership to develop and refine sales strategies, ensuring alignment between pre-sales activities and overall business objectives.
  • Marketing Collaboration: Collaborate with the marketing team to contribute to thought leadership content, webinars, and other initiatives that support sales efforts.

Performance Metrics

  • KPIs and Reporting: Monitor and report on key performance indicators for the pre-sales team, revenue targets, including win rates, customer satisfaction, and engagement levels.
  • Continuous Improvement: Identify opportunities to enhance pre-sales processes and methodologies, driving continuous improvement in how solutions are delivered to customers.

Key Skills:

  • Leadership: Strong leadership and team management skills with the ability to motivate and inspire the team.
  • Communication: Excellent verbal and written communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences.
  • Customer-Focused: Ability to build strong relationships with customers and understand their business needs.
  • Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges.
  • Collaboration: Ability to work effectively across departments and with diverse teams to achieve common goals.

At PTC, we're passionate about transforming the physical world through innovation. If you share our passion for problem-solving and innovation, you'll thrive in this role.

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.

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