Reservations and Events Coordinator

6 giorni fa

Milano, Lombardia, Italia Italian Hospitality Collection A tempo pieno
Job Title: Reservations and Events Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Reservations and Events Coordinator to join our team at Italian Hospitality Collection. The successful candidate will be responsible for coordinating internal events, promoting cultural activities, and ensuring that groups and events are booked and converted in line with the hotel's strategy.

Main Responsibilities:

* Organize internal events and promote cultural activities in line with the Brand
* Ensure groups and events are booked and converted in line with the hotel's strategy
* Prepare all relevant BEO paperwork and ensure that all the information are communicated to the other departments
* Organize all the aspects of the Groups and Events processes, from the contract to pre-event logistics
* On site events management, post event follows-up and billing
* Maximize customer satisfaction in order to ensure return of business
* In charge of individual and group bookings and assist the reservations team

Requirements:

* Service focused personality is essential and guest-oriented approach
* Strong interpersonal and problem-solving abilities and the ability to lead by example
* Great communication skills
* Excellent level of written and spoken Italian and English
* Knowledge of Marriott Standards or other international brands
* Knowledge of PMS Opera
* Good Excel skills and experience of Outlook and Word
* Previous experience of at least 1 year is required

What We Offer:

* Buoni pasto
* Supporto allo sviluppo professionale
* Convenzioni aziendali
* Marriott special rate dedicata ai dipendenti, familiari ed amici per soggiornare in tutte le realtà Marriott

How to Apply:

Please send your Curriculum Vitae with photo and authorization for data processing in accordance with Art. 13 D. Lgs. 196/2003 and Art. 13 GDPR 679/16.

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