Guest Service Ambassador
2 settimane fa
Unlock a World of Possibilities
As a Guest Service Agent at Marriott International, you will be the face of our brand, delivering exceptional experiences to our guests. If you have a passion for providing outstanding service and a warm, welcoming demeanor, we invite you to join our global family.
The Impact You'll Make
You will be responsible for ensuring that every guest feels at home, from the moment they arrive to the moment they depart. This includes:
- Organizing and processing guest check-ins and check-outs, adapting to any changes
- Securing payment and verifying billing
- Providing guests with room and hotel information, directions, and local interests
- Running daily reports and communicating with the next shift's staff
- Completing cashier and closing reports, counting the bank securely
- Accepting and recording wake-up calls and delivering them to the right department
- Communicating emergencies, lost items, or theft to security staff and authorities
- Keeping contingency lists and communicating necessary messages
Perks You Deserve
We offer a supportive work environment, encouraging leadership, and opportunities to live a life of wellbeing and happiness. You will also enjoy:
- Team-spirited coworkers
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms, gift shop items, food, and beverage
- Recognition programs
What We're Looking For
We seek a warm, people-oriented individual with a team-first attitude and a gift for paying attention to details. This role requires compliance with quality assurance expectations and standards.
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