Automotive Technical Support Specialist
9 ore fa
We are seeking a highly motivated and detail-oriented Junior Automotive Technical Support to join our team at MSX International. As a key member of our Technical Department, you will play a crucial role in providing exceptional technical support to our clients and their customers.
Key Responsibilities- Receive and respond to technical support requests via ticketing service
- Conduct thorough research and analysis of technical issues to provide accurate and effective solutions
- Collaborate with cross-functional teams to resolve complex technical issues
- Provide exceptional customer service and support via written tickets and phone calls
- Bachelor's degree in a technical field (Mechanics, Electronics, Automotive, etc.)
- Excellent communication and problem-solving skills
- Proficiency in MS Office and computer literacy
- Italian native speaker level and good level of English
- Previous experience in Technical Support departments and/or in car or agriculture dealerships a plus
As a member of our team, you will have the opportunity to work with a global leader in the automotive industry, collaborate with a diverse and talented team, and develop your skills and expertise in a dynamic and fast-paced environment.
We are committed to providing a positive and inclusive work environment, and we offer a range of benefits and perks to support your career growth and well-being.
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