Technical Product Specialist for Acute Therapies
2 giorni fa
About Vantive
Vantive is a new company built on the legacy of Baxter International Inc., a nearly 70-year-old leader in acute therapies and home and in-center dialysis. We are committed to providing best-in-class care to patients worldwide.
We believe that our expertise will not only establish us as leaders in the kidney care space but also offer meaningful work to those who join us.
At Vantive, we value driven individuals who focus on improving patients' lives worldwide.
Job Summary
This role requires a highly skilled Technical Product Specialist for Acute Therapies to provide technical support and training to Service and Sales Organizations globally. As part of our Global Service Engineering team, you will act as a channel between Regional Service/Sales Organizations and Baxter System Support Management/RD, ensuring effective communication around products through regular written and verbal updates.
Key Responsibilities
- Support Regional Master Trainers, Product Specialists, etc., worldwide by providing technical training and troubleshooting directly on the field when needed.
- Manage all service-relevant documentation, including Technical Service Bulletins, manuals, installation and maintenance procedures, and spare parts information.
- Collaborate with RD, Quality (technical complaint investigations and root cause analysis), forwarding relevant Service issues and driving conference calls/meetings with Regional Service, Sales Marketing Organizations for product feedback.
- Provide feedback about product usage and maintenance in real-life clinics, update technical training material, and train Local/Regional Master Trainers on new or modified products.
Requirements
- Bachelor's degree in engineering (mechanical, electrical, software, systems, or manufacturing/process engineering).
- Knowledge of medical technology, regulatory requirements, products, and components is preferred.
- Teamworking attitude, problem-solving skills, and Root Cause Analysis experience.
- Good communication and presentation skills, proficient knowledge of English.
What You'll Bring Home
$120,000 - $150,000 per year, based on location and experience.
Note: This salary range is an estimate and may vary depending on various factors.
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