Food Service Ambassador

5 giorni fa


Milano, Lombardia, Italia Milano Club Spa A tempo pieno
Job Description:

As a Food Service Ambassador at Milano Club Spa, you will play a vital role in providing exceptional dining experiences to our members and guests. Your primary responsibility will be to deliver personalized service, ensuring that every guest feels welcome and valued.

Main Responsibilities:
  • Greet guests warmly upon arrival, escort them to their tables, and present menus with a smile.
  • Take food and beverage orders accurately and efficiently, making recommendations as needed to enhance their experience.
  • Serve food and beverages promptly and courteously, ensuring proper presentation and adherence to member preferences.
  • Monitor tables throughout the meal, anticipating guests' needs and addressing any requests or concerns promptly.
  • Clear tables and reset for the next service, maintaining cleanliness and organization in the dining area.
  • Collaborate with kitchen and bar staff to ensure smooth service and timely delivery of orders.
  • Assist with special requests, dietary restrictions, and accommodations for guests as needed.
  • Handle billing and payments accurately, processing transactions and closing out checks with precision.
Requirements:
  • High school diploma or equivalent required; additional education or certification in hospitality or related field preferred.
  • Previous experience (1-2 years) in a similar role in a fine dining restaurant, hotel, or private club setting preferred.
  • Knowledge of one or more foreign languages (min. Italian and English).
Competencies:
  • Basic knowledge of food and beverage service techniques, including tray service, wine service, and tableside presentation.
  • Familiarity with POS systems and basic math skills for handling transactions.
  • Excellent customer service skills, with a friendly and professional demeanor.
  • Ability to work effectively as part of a team and collaborate with colleagues to ensure smooth service.
Salary:

$45,000 - $55,000 per year, based on experience.

About Milano Club Spa:

We are an international collection of private membership Clubs combining classical style, excellent food, and charming service with cutting-edge content, culture, and ideas. We value discretion, revelry, culture, and inclusion, and we strive to provide an unforgettable experience for our members and guests.



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