Hotel Shift Lead

2 giorni fa


Roma, Lazio, Italia Sonder A tempo pieno
Job Title: Hotel Shift Lead

Sonder is a hospitality company that offers a unique and personalized experience for its guests. We are looking for a Hotel Shift Lead to join our team and help us deliver exceptional guest service.

Job Summary:

The Hotel Shift Lead will be responsible for leading the front desk team and ensuring that all guests receive a warm and welcoming experience. This includes checking in and out guests, handling guest requests, and resolving any issues that may arise.

Key Responsibilities:
  • Lead the front desk team and ensure that all guests receive a warm and welcoming experience
  • Check in and out guests, handle guest requests, and resolve any issues that may arise
  • Ensure that all guest rooms are clean and ready for occupancy
  • Manage the front desk operations, including handling phone calls, emails, and guest inquiries
  • Work closely with the hotel management team to ensure that all guest needs are met
Requirements:
  • 1-2 years of experience in a hotel or hospitality setting
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and multitask
  • High school diploma or equivalent required
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A fun and supportive work environment

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