Customer Service Representative Luxury Brands

18 ore fa


Milano, Lombardia, Italia Odity A tempo pieno
About Odity

We are a multicultural team of 1,500 employees based in 10 offices around the world. Our mission is to provide expert customer relations services to our partners in the luxury, lifestyle, fashion, automotive, insurance, banking, and media sectors.

Job Overview

This role is part of our Customer Care Fashion and Luxury team in Milan, Italy. As a representative of our company, you will be working closely with our clients to deliver exceptional customer experiences.

About the Role

Key Responsibilities:

  • Providing e-commerce and after-sales support to customers via phone, email, or chat
  • Assisting customers with their online purchases and resolving any issues that may arise
  • Maintaining accurate records of customer interactions and resolving any complaints or concerns in a timely manner

Requirements:

  • Degree and/or experience in e-commerce, customer care, fashion, and luxury
  • Fluent Spanish (C2 level) and English (C2 level)
  • Excellent communication and problem-solving skills

What We Offer:

  • Targeted and continuous training on luxury brands
  • Constant practice of languages and professional growth in the luxury world
  • A collaborative and supportive work environment
  • Welcoming and innovative office spaces

Estimated Salary Range: €30,000 - €40,000 per year, depending on experience. Contract: Full-time, 8 hours a day (40 hours a week), 5 days a week.



  • Milano, Lombardia, Italia Sergio Rossi A tempo pieno

    Sergio Rossi, a prestigious luxury footwear brand established in 1951 and part of the Lanvin Group, is looking to hire a part-time Customer Service Representative who is fluent in Arabic. This role will be based at the Sergio Rossi store in Milan.About Sergio RossiAs a leading player in the luxury footwear industry, Sergio Rossi is committed to providing...


  • Milano, Lombardia, Italia Richemont A tempo pieno

    Job OverviewWe are seeking a highly skilled Retail Sales Representative to join our luxury goods team. This is an exciting opportunity to work with high-end products and provide exceptional customer service to discerning clients.


  • Milano, Lombardia, Italia Puig Deutschland Gmbh A tempo pieno

    At Puig Deutschland GmbH, we are seeking an experienced Luxury Niche Brands Retail Manager to join our team in Milan. The successful candidate will be responsible for managing the sales and customer experience within a niche brand environment.About the OpportunityPuig is a leading player in the global fashion and beauty industry, with a portfolio of luxury...


  • Milano, Lombardia, Italia Dolce & Gabbana A tempo pieno

    We are seeking a skilled Sales Assistant to join our team at Dolce & Gabbana in Milano. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and promoting our luxury products.Key Responsibilities:* Identify and meet the needs of our international customers* Provide outstanding customer service and build long-term...


  • Milano, Lombardia, Italia Hitachi Abb Power Grids A tempo pieno

    Job Title: Customer Service Representative English SpeakerAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers.Responsibilities:* Respond to customer inquiries in a timely and professional manner* Resolve...


  • Milano, Lombardia, Italia Dolce & Gabbana A tempo pieno

    We are currently looking for experienced sales professionals to join our Dolce & Gabbana team in Milano. This is an exciting opportunity to become a brand ambassador and deliver exceptional customer service.About the RoleAs a Luxury Retail Sales Representative, you will be responsible for promoting and selling our luxury products by identifying the needs of...


  • Milano, Lombardia, Italia Working Adventures A tempo pieno

    Experience a life-changing adventure in Porto, where you'll embark on a journey of discovery and growth. This vibrant city offers the perfect blend of history, culture, and exciting career opportunities.Job OverviewWorking Adventures invites you to join our team as a Customer Support Representative for global brands. In this role, you'll have the chance...


  • Milano, Lombardia, Italia Cbs Lavoro A tempo pieno

    CBS Lavoro cerca un Customer Service Representative per la sua Divisione Fashion & Luxury a Milano.Ruoli e responsabilità:Relazioni quotidiane con clienti ed agenti per eventuali problematiche;Gestione resi, annullamento ordini clienti, riassortimenti e cambio prodotti;Verifica stock magazzino per riassortimenti;Inserimento ordini (retail, stock,...


  • Milano, Lombardia, Italia Patrique Mercier Recruitment A tempo pieno

    Patrique Mercier Recruitment is seeking an enthusiastic Customer Service Representative to join our team in Greece.We're looking for a motivated and friendly individual to provide top-notch customer support to our clients across various industries. As a Customer Service Representative, you'll be the face of our company, handling inbound calls and emails, and...


  • Milano, Lombardia, Italia Mondi Plc A tempo pieno

    About Mondi PlcMondi Plc is a leading global packaging and paper company, contributing to a better world through innovative solutions that are sustainable by design.We have an exciting opportunity for a skilled C customer service representative to join our team. As a key member of our customer service department, you will play a vital role in building strong...


  • Milano, Lombardia, Italia Marriott International, Inc A tempo pieno

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team as a Hotel Reservations Agent. In this role, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.About the RoleThis is a full-time position working in a remote environment. As...


  • Milano, Lombardia, Italia Ermenegildo Zegna Holditalia S.P.A A tempo pieno

    Role OverviewIn this esteemed position as a Luxury Customer Ambassador with Ermenegildo Zegna Holditalia S.P.A, you will be the epitome of luxury service excellence. We are seeking an exceptional individual to join our team in Milan.


  • Milano, Lombardia, Italia Gigroup A tempo pieno

    About the Role:We are seeking an experienced Customer Service Representative to join our team. As a key point of contact for our clients, you will be responsible for providing world-class support and ensuring their needs are met efficiently and effectively.Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer...


  • Milano, Lombardia, Italia Sl Luxury Retail S.R.L. A tempo pieno

    About UsSL Luxury Retail S.r.l. is a global luxury goods company that manages renowned Houses in Fashion, Leather Goods, and Jewelry. Our commitment to creativity and sustainability enables us to craft tomorrow's luxury.Company OverviewFounded in 1961, Yves Saint Laurent revolutionized the fashion industry with its luxury prêt-à-porter collection. Today,...


  • Milano, Lombardia, Italia DKV EURO SERVICE GmbH + Co. KG A tempo pieno

    DKV EURO SERVICE GmbH + Co. KG: Unlock the Future of MobilityWe're on a mission to drive the transition towards an efficient and sustainable future of mobility. Join us as a Customer Service Representative in Milan, Italy, for a 6-month internship.As part of our dynamic team, you'll be responsible for providing exceptional phone and email support to our...


  • Milano, Lombardia, Italia Hlpy A tempo pieno

    Hlpy is a pioneering tech company revolutionizing the road assistance insurance sector. Our digital platform offers a B2B2C model, providing automotive sectors with real-time solutions for roadside assistance and replacement services.We are seeking a highly motivated Customer Service Representative to join our global team, responsible for managing client...


  • Milano, Lombardia, Italia Adecco Italia S.P.A. A tempo pieno

    **Adecco HealthCare** cerca per importante azienda del settore sanitario:un/a Customer Service RepresentativeLa risorsa verrà inserita in un contesto qualificato e si occuperà di gestione operativa delle commesse secondo gli standard qualitativi e procedurali aziendali, in particolare di:**Gestione delle commesse dei clienti**: avvio delle commesse dei...


  • Milano, Lombardia, Italia Language Matters A tempo pieno

    Role OverviewLanguage Matters is seeking a talented French Speaking Wholesale Customer Service Representative to join our team in central London. As a key member of our multilingual team, you will be the first point of contact for all client queries, answering calls and emails in a timely and professional manner while utilizing your French language...


  • Milano, Lombardia, Italia Language Matters A tempo pieno

    Customer Service Role for German MarketWe are seeking a talented German-speaking customer service representative to join our vibrant team at Language Matters.This customer service role involves delivering exceptional service across the German market for fashion brands, working closely with the management team, and maintaining knowledge of products by keeping...


  • Milano, Lombardia, Italia Hermès A tempo pieno

    Company OverviewThe position of Luxury Customer Experience Leader at Hermès requires a strong background in customer-facing roles, preferably in luxury goods or hospitality. The ideal candidate will have excellent leadership skills and the ability to motivate a team towards delivering exceptional customer experiences.About the RoleAs a Luxury Customer...