Night Manager
3 settimane fa
Job Summary: We are seeking a highly skilled and experienced Night Manager to lead our front office operations and provide exceptional customer service to our guests. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Lead the front office team and ensure seamless operations during night shifts
- Provide exceptional customer service and resolve guest complaints in a professional and courteous manner
- Manage guest check-ins, check-outs, and room allocations
- Conduct night audits and reconcile discrepancies
- Collaborate with other departments to ensure smooth operations and guest satisfaction
Requirements:
- Minimum 2 years of experience in a similar role in a hotel or hospitality setting
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment
- Fluency in Italian and English, with a third language a plus
- Knowledge of PMS Opera is preferred
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Discounts on hotel stays and other perks
How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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