Retail Sales Associate

1 mese fa

Milano, Lombardia, Italia Canada Goose A tempo pieno

At Canada Goose, we're on a mission to inspire and enable all people to thrive in the world outside. As a Brand Ambassador, you'll play a key role in delivering a superior customer service journey reflective of Canadian Warmth.


You'll be responsible for providing customers with product recommendations that meet their needs through expert product knowledge, demonstrating selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.


Create meaningful and lasting client relationships and foster customer loyalty through consistent outreach around upcoming product launches and brand events. Engage and inspire assigned clients by facilitating personal shopping appointments.


Achieve or exceed personal sales goals and other key performance targets that drive store results. Contribute to a positive and productive store environment through teamwork and collaboration.


Demonstrate curiosity and passion for learning and development by participating in all educational initiatives and strategies. Actively seek feedback to improve performance and cultivate personal and professional growth.


Consistently demonstrate company values and behaviours in all interactions. Support with the execution of all operating standards. Accurately and efficiently utilize register systems and store tools in compliance with Canada Goose standards.


Support in the upkeep of overall physical store maintenance and cleanliness. If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


Minimum 2 years of retail experience, preferably in a customer-focused environment. Proven track record of successful sales experience. Previous experience working with luxury lifestyle brands in high-volume traffic locations. Ability to stand for long periods of time and flexible to work retail hours including evenings, weekends, and holidays.


Excellent time management and multi-tasking skills. Ability to work efficiently in a fast-paced and team-oriented environment. Adaptable to the elements that may impact the overall customer experience. Excellent communication and interpersonal skills. Self-motivated, able to work independently and knows when to seek guidance.


Basic computer skills in Microsoft Office, specifically, Word and Excel. Proficiency in another language, Mandarin speaking preferred. A company built on Canadian roots and heritage. Your work is recognized with a comprehensive and competitive Total Rewards Program. Opportunities for career growth through numerous internal and external programs.


Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards. Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.


Inspiring leaders and colleagues who will lift you up and help you grow. We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day.


Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

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