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Retail Sales Associate

1 mese fa

Milano, Lombardia, Italia Hermes A tempo pieno

Overview

Hermès is a luxury house that employs nearly 20,000 people worldwide, driven by its entrepreneurial spirit and consistently high standards. The company cultivates the freedom and autonomy of each individual through responsible management, perpetuating the transmission of exceptional know-how through strong territorial anchoring.

About the Role

This Retail Sales Associate position plays a crucial role in ensuring a memorable customer journey during their final boutique experience. As part of our team, you will be responsible for embodying our values and culture, providing excellent customer service, and supporting all cashiering and accounting activities.

Main Responsibilities

  • Cash opening and closing operations
  • Control payments are carried out correctly, quickly, and efficiently
  • Monitor cash transactions associated with different payments and clients
  • Support and answer customer inquiries during the final steps of their boutique experience

Required Skills and Qualifications

To succeed in this role, you should possess:

  • A Bachelor's degree in accounting or an equivalent academic background
  • Fluency in Italian and English (a third language is considered an advantage)
  • Professional background in similar positions, preferably in a luxury goods boutique
  • Proficient with Excel/IT tools
  • Excellent interpersonal and communication skills, with a customer service orientation
  • Team player mentality to build meaningful relationships and ability to work autonomously
  • Availability, flexibility, and dynamism to function in a high-pace environment

Benefits

Hermès offers a competitive salary range of $60,000-$80,000 per year, depending on location and experience. Our benefits package includes opportunities for career growth, professional development, and a comprehensive compensation package.

Company Overview

Hermès is a creator, artisan, and seller of high-quality objects since 1837. We have over 300 stores around the world, with 16 artisanal métiers feeding our creativity. Our collections are presented in stores globally, showcasing our commitment to excellence and innovation.